Terms and Conditions

Installation and operation of the unit is the sole responsibility of the User. It is the User’s exclusive responsibility to test all functions and ensure the equipment is in good working condition. User or Purchaser is solely responsible for testing the unit equipment as described in the instruction manual. Mobile Alert Solutions is not responsible for misuse or improper operation of the unit. Before using, it is required that you perform the proper tests to determine the unit’s operation at the location(s) where it will be used. If you fail to properly test the unit, it may fail or otherwise become inoperable.

In that case, the User may not receive the help or attention sought and risks serious personal injury or death. Mobile Alert Solutions is not responsible for the reliability or quality of the cellular phone service with which its products are used.

It is the User’s sole responsibility to determine where the device will function properly. Refer to the instruction manual for setup, operation and proper testing of the unit. It is understood by both User and Purchaser that any signals or notifications are totally beyond Mobile Alert Solutions control. Such telecommunication systems and equipment are not owned, operated, maintained, leased or reviewed by Mobile Alert Solutions. Mobile Alert Solutions cannot and will not be responsible for any injury, death or property damage that results from telecommunication or other equipment not supplied by Mobile Alert Solutions that does not properly transmit or fails to transmit proper signals from the unit to a call center operator, a 911 center, or friends and family members as programmed by the User.

Purchaser and User acknowledge that Mobile Alert Solutions is not affiliated with a third-party call center to receive emergency calls from the unit. Mobile Alert Solutions is not responsible for the performance of and/or the response times of any operators or dispatches and is not responsible for the performance of and/or the response times of any emergency services dispatched by the independent call center, including police, fire and medical responders or services.

User and Purchaser both understand and acknowledge that the unit requires AC power and Cellular Phone Service. Electrical outlets used to charge the unit cannot be on a ‘hot switch’ where they can be accidentally turned off. It is the User’s responsibility to provide electrical service in order for the device to fully charge in order to function.

Mobile Alert Solutions neither warrants nor represents that the device will prevent any damage, injury or loss to either person or property, or that the unit will always provide the full protection for which it is intended. Both the Purchaser and User fully acknowledge that Mobile Alert Solutions is not an insurer and that the User and Purchaser assume any and all risk of loss or injury to User’s property or person.

No representation or warranties express or implied are made by Mobile Alert Solutions other than those expressed herein, and Mobile Alert Solutions expressly disclaims any warranty of fitness or merchant ability for any particular use.

After the laboratory measurement, this phone max SAR value is 1.27W/kg. The device complies with the limits for a Class B digital device, t to Part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful interference in a residential installation. Opera ion is subject to these conditions:

1. This device may not cause harmful interference, and
   
   
2. This device must accept any interference received, including interference that may cause undesired operation. The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment. This product generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
   
   However, there is no guarantee that interference will not occur in a particular installation. If this product does cause harmful interference to radio or television reception, the user is encouraged to try to correct the interference by one or more of the following measures:
   
   
   • Reorient or relocate the receiving antenna.
   • Increase the separation between the Equipment and receiver.
   • Connect your equipment into an outlet on a circuit different from that to which the receiver is connected.
   • Consult the dealer or an experienced radio / TV technician for help.
     
     
3. Mobile Alert Solutions warrants this product and all parts, thereof, only to the original purchaser to be free from defective materials and workmanship from the date of the original purchase for the period of one (1) year. If your product is found to be defective with- in the warranty period, Mobile Alert Solutions will repair or replace defective parts with new or rebuilt equivalents at no charge to the original owner. Parts used for replacement are warrantied only for the remainder of the Warranty Period. If your product is found to be defective, please contact the dealer you purchased your product from for warranty repair instructions.
   
   

Safety Precautions and General Warnings

A minimum separation of six (6) inches should be maintained between a hand-held wireless mobile device and an implantable medical device to avoid potential interference with the device. Persons who have such devices:

• Should ALWAYS keep the mobile device more than six (6) inches from their implantable medical device when the mobile device is turned ON.
• Should not carry the mobile device in a breast pocket.
• Should not wear around his/her neck if you wear a pacemaker
• Should use the ear opposite the implantable medical device to minimize the potential for interference.
• Should read and follow the directions from the manufacturer of your implantable medical device
  
  

If you have any questions about using your wireless mobile device with an implantable medical device, consult your health care provider. It is the sole responsibility of the User to charge the device when necessary to ensure that the batteries and other functions
/ features are working properly. See the instructions for how to perform these tests. It is advised to charge the device daily until fully charged.

Mobile Alert Solutions represents that the device is waterproof with an IP67 rating.

*IP67 rating states product is protected against high pressure water jets from any direction. Limited ingress permitted (ex. shower). Protected against short periods of immersion for less than 30 minutes in less than 3’ of water.

Based on its operating frequency the unit should not interfere with common household appliances. No other power source may be used for this product other than the one specifically supplied by Mobile Alert Solutions. Use of any other power source will void all warranties and could also damage your unit and cause serious safety issues, including personal injury, property damage, and cause the unit to malfunction resulting in the failure to obtain medical attention.

The device should be unplugged from an electrical outlet before attempting to clean it. A damp, soft cloth can be used to clean / wipe down the unit if it becomes dirty. No liquids or cleaners can be used for cleaning or the warranty will be voided.

If damage does occur to your unit, do not attempt to repair it. Please return the entire unit, postage paid, to your authorized dealer for warranty service or replacement as stipulated in the warranty section of this manual. Please use a lanyard break-away cord, like the one supplied with your unit.

By using a lanyard that doesn’t have a break-away cord, you run the risk of choking, including the possibility of serious injury. The lanyard can get tangled on wheelchairs, walkers, bed with guard rails, jewelry, clothes or other object that could entangle with a neck cord.